Frequently Asked Questions

Please login to “My Page”, you can check your accumulated points in the “My current point” which displayed on the left of the page.

You can earn points by

- answering surveys, interviews or other research activities

- introducing your friends to join as our market advisor

- participating campaign

*Higher ranking can earn higher points for every survey

You can earn cerdit (loyalty point) by

- answering surveys, interviews or other research activities

- introducing your friends to join us as our market advisor

- login and visit to Z.com Research India "My page"

Points can be used to exchange with valued items which available from the redemption channels we assigned.

- You can collect credit (loyalty point) to reach higher ranking

- Higher rank represent higher reputation

- Get exclusive privillage such as higher points for surveys or certain exclusive campaign

- After reaching to the top rank, your collected credit still reflecting your reputation. Higher credit, higher trust value.

- Ranking system is a feature that commend our market advisor for their contribution and trust value. - There are 4 ranking:

1.) Expert advisor (highest rank)

2.) Professional advisor

3.) Senior advisor

4.) Junior advisor (lowest rank)

- Higher rank represent higher reputation and get more exclusive privillage.

Please login to “My Page”, you can check your collected credit and your ranking on the left side of the page.

When you have earned and reached to the minimum exchange points, you can exchange your points with valued items. 

1. Go to "Point Exchange"
2. Check your current points
3. Select the item or redemption partner that you would like to exchange with (please make sure your current points reach the minimum exchange point requirement)
4. Check and understand the details of point exchange
5. Click "Exchange" and verify your identity before exchange
6. Select the amount you want to exchange
7. Click "Confirm" to proceed your point exchange application
8. Double check the application details.
9. Click "Edit" to edit the information if any, or click "Apply" if information confirmed.
10. A confirmation email will be sent to your registered email address once you have done your application.

Point exchange application will be closed at the end of the month. We will process the application and the exchanged item will be issued within the 5 working days in the following month.

After exchanging Z.com Research India points for Z.com Research Gift Card, you can exchange them for the following gift vouchers or donation.

1. Cafe Coffee Day
2. Flipkart
3. Myntra
4. Nykaa
5. PVR
6. Shoppers Stop
7. Swiggy Money Voucher
8. Doctors without Borders
9. Save the Children
    

* Options for redemption may change without notice.

Point exchange application will be closed at the end of the month. We will process the application and the Z.com Research Gift Card will be issued within the 5 working days in the following month.